A MacBook that is slow, will not charge or has a damaged screen does not always need a trip to a store and a week without your computer. David Support diagnoses Macs for free and tells you honestly what is wrong and what it will cost.
We find the problem at no cost and explain it in plain English.
Straightforward hourly rates. You approve the cost before work starts.
If we cannot fix it, you pay nothing for the repair. Repairs carry a 30-day warranty.
Call 415-685-3283 Text us Get a free quote
Local visits have no travel fee. A flat travel fee applies only to farther Bay Area locations, and bridge tolls are added at cost. Always quoted before we drive.
Mac problems we handle
- MacBook, MacBook Air, MacBook Pro, iMac and Mac mini troubleshooting
- Slow performance, full storage and spinning beach balls
- Battery, charging and power problems
- Screen, keyboard and trackpad issues
- macOS updates that fail or loop
- Adware, malware and unwanted browser extensions
- Backups, Time Machine and moving to a new Mac
- Wi-Fi, printer and email setup
Honest about what is repairable
Some Mac faults, such as liquid damage or a failed logic board, cannot always be fixed. That is why diagnosis is free and you pay only when we fix it. If a repair is not worth the money, we will tell you, and help you recover your files and set up a replacement.
Make it a faster, safer Mac
Many "my Mac is dying" calls turn out to be storage, startup items or a failing battery. A diagnosis can save you from buying a new computer you did not need. For Windows machines see computer and laptop repair.
Frequently asked questions
How much does it cost?
Our rate is $39 to $75 per hour, depending on how specialized the work is. Diagnostics are free, and you get a clear plan and cost before any work starts.
What if you cannot fix it?
Then you pay nothing for the repair. The only possible charges are the travel fee for farther locations and any bridge tolls, both quoted before we come.
Can you move my files to a new Mac?
Yes. We transfer your files, photos, mail and settings to a new Mac and check that everything works before we finish.
